Privacy Policy

Waldo Cooney’s Pizza  |  https://waldocooneyspizza.com

Welcome to Waldo Cooney’s Pizza (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://waldocooneyspizza.com (the “Site”). Please read this policy carefully before submitting any personal information through our Site or its connected platforms.

1. Information We Collect

We collect personal information when you choose to provide it to us. This typically occurs when you:

  • Submit a contact or inquiry form on our Site
  • Place an order through our online ordering platform
  • Sign up for or use our VIP Rewards program
  • Reach out to us by phone or email

The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and delivery address
  • Order Information: Your order history, preferences, and any special requests submitted through our online ordering system
  • Rewards Information: Account details and activity associated with your VIP Rewards membership
  • Technical Information: Data collected automatically through Google Analytics, including your IP address, browser type, operating system, pages visited, and time spent on our Site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your online orders
  • To respond to your inquiries and assist with catering requests
  • To manage your VIP Rewards account and provide applicable benefits
  • To communicate with you regarding your orders, account, or our services
  • To improve our website’s performance and user experience
  • To understand how visitors interact with our Site through aggregated analytics data

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • Online Ordering and Rewards Platform: Our online ordering and VIP Rewards program are powered by Granbury Restaurant Solutions. When you place an order or create a rewards account, your information is collected and processed by Granbury in accordance with their privacy policy, available at https://www.granburysolutions.com/privacy-policy. We encourage you to review their policy to understand how your data is handled through that platform.
  • Service Providers: We work with trusted third-party providers (such as our website host and Google Analytics) who help us operate and maintain our Site. These providers are only given the information necessary to perform their services and are required to keep your data confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.

4. Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information about how visitors use our Site through cookies and similar technologies. This data is aggregated and anonymous and helps us better understand our audience and improve our content.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On, available at https://tools.google.com/dlpage/gaoptout. For more information on how Google manages this data, please visit https://policies.google.com/privacy.

5. Cookies

Our Site may use cookies, which are small text files stored on your device, to support website functionality and analytics tracking. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our Site.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the Internet or electronic storage is completely secure. While we work to safeguard your information, we cannot guarantee its absolute security.

7. Third-Party Links

Our Site contains links to third-party websites and platforms, including our online ordering system, which are not operated by us. We are not responsible for the privacy practices of those platforms and encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will promptly remove it.

9. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To submit a request, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Waldo Cooney’s Pizza
Email: [email protected]
Phone: (773) 233-9781